If you are not completely satisfied with any product you purchased from Lachesis Publishing, you may ask for a refund. Return a print book within 15 days of the original invoice date for a full credit or refund.

Print books must be returned in the same condition as purchased — no marking of any kind, hi-lighting, stickers or stamps.

E-books - refunds will be issued at the management's discretion. Each case will be reviewed separately.

All expenses associated with returns are the responsibility of the customer. Customers will forfeit any applicable discounts when returning items that were part of a promotional sale. To ensure a fast and accurate processing of your return, always enclose the remittance or shipping copy of the original invoice and a brief explanation of the reason for the return. You may return a product one of two ways:

Unopened packages: Mark your package "refused" and return it to the shipper. You'll owe nothing for shipping.

Opened packages: return the package (at your expense) to: 

Lachesis Publishing, C/O Carole Spencer, 1787 Cartier Court, RR 1, Kingston, NS B0P 1R0, Canada  

                    Please disregard the log in request during the checkout process.

If you experience any problem in the download of your purchase do let the publisher know at publisher@lachesispublishing.com